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SAWS Serving Community through New Mission, Vision
San Antonio Water System Board of Trustees has adopted new mission and vision statements, and re-affirmed values, which will serve as a foundation to move the utility forward through 2015.
 "Our mission and vision statements as well as our values make up our core philosophy, describing what we, as an organization, believe, where we stand today, and where we wish to be in the future," said SAWS President/CEO Robert R. Puente.
In detail, Puente described the intention behind the new vision:
"To be leaders essentially means to be leaders in every way an employee can be. From work crews working outside on a cold, rainy day to the individuals who work behind a desk, we all can be leaders when we are doing something for SAWS," he said.
"Delivering means we actively use our people, pipes and trucks to meet our customers' needs to deliver services. Responsible water services means to deliver water services within our customers' terms. For the customer, whether a ratepayer or regional partner, we will balance the customer's needs by being a good steward of water resources.
"For life means a lifetime, forever; and, that water is life," Puente explained.
Over the next year, the Board and SAWS officials will work together organization-wide to plan SAWS' future, aligning all employee objectives and activities with the overall business plan.
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