This is accomplished by providing:

Emergency Response – Provides critical support to SAWS customers and crews 24/7.

Preventative Maintenance Programs – Ensures the integrity of water and wastewater infrastructure.

Construction Crews – Offers in-house construction expertise, including asphalt and concrete services, to improve service restoration and increase customer satisfaction.

Sewer Televising Programs – Equips management to make informed decisions while helping protect the quality of the Edwards Aquifer.

Sewer Line Cleaning – Reduces potential for back-ups due to debris and grease.

Leak Detection Program – Ensures water leaks are identified, reducing water loss.

SAWS distribution and collection crews are mobilized from four strategically located service centers throughout the city: Eastside, Mission Road (south central), Northeast and Northwest.