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Be Aware of Impostors
(4/1/09)
At SAWS, we are urging residents to be on guard against individuals who may pose as our employees just to gain access to their homes.
When SAWS employees call on customers in the field, there are clear procedures they follow:
• All SAWS employees wear an ID badge with the employee’s photo and SAWS logo on it.
• Most SAWS vehicles are white with a SAWS logo on the doors.
• SAWS personnel never request access to your home — unless you’ve specifically requested a SAWS employee to come out. Water testing can be conducted at an outdoor faucet, if and when necessary.
If the person at your door claims to be a SAWS employee and you have any doubt at all about their identity, please call 704-SAWS for verification. Of course, if you feel you’re in immediate danger, always call 911.
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