“We were greatly concerned when SAWS announced they were coming into our community, and about the possible draw downs on our water wells. I was reluctant to believe they would provide the level of mitigation they were promising.
However, I was appreciative they recognized the draw down on my water wells and went to work almost immediately to examine and find a solution. This was true not only for my situation but also for their community approach. Despite tense discussion, they have been proactive, open, and most importantly, responsive in meeting with residents.
I truly believe this proactive mitigation approach has a lot to do with their new leadership team, and they have proven to me that their word is their commitment.”
James Rihn
Landowner
Schertz, Texas
“I have to be honest, residents in our community got off to a really bad start with SAWS. We were all terrified, and no one had a kind word to say about them. That is until it was time for SAWS to check my water well.
They thoroughly explained everything to make us a part of the entire process. The crews were great, and everything was resolved in a timely manner. Because we have had such negative experience, I kept waiting for something to go wrong, but it didn’t. They kept their word. They were extremely thorough. And, most importantly, we still have plenty of water.”
Rosemary Roemer
Landowner
Elmendorf, Texas
