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San Antonio Water System has several programs to ease the burden of rising water costs for customers who meet criteria establishing income and need. These programs help ensure that all citizens of the community have access to such a critical resource.
To assist individuals and families in need, SAWS works with the City of San Antonio, Department of Community Initiatives (DCI). If you would like to find out if you qualify for Project Agua or Plumbers to People assistance, please contact DCI at (210) 207-7830 to locate the office nearest you.
Other Available Assistance:
SAWS has also empowered its Customer Service Representatives to establish payment arrangements and to recognize customer's needs and refer them to various agencies for other possible assistance. In addition, SAWS also offers the following programs:
If you would like to apply for the Affordability Discount, Senior Citizen, Disability or Courtesy Notice programs, please call SAWS at (210) 233-CARE (2273) or contact us at affordability@saws.org.
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