Locating Your Water Meter
Water meters are located underground beneath a round or oval lid. Your meter may be found in a variety of locations. The most common place is between the hose bib (faucet) at the front of your house in a direct line to the street. If the house is on a corner lot, then the meter could be on the side of the house. Alley locations are common in certain parts of the city, as well as in the back yards if no alley exists. In rare situations a meter may be located on another street adjacent to the customers home street.
Reading Your Meter
Your water meter has a glass face with a sweep hand and a series of numbers similar to an odometer on a vehicle. When the sweep hand makes one complete circle then the last number in the series turns over, (this represents 1 cubic foot of water or 7.48 gallons). Your water is billed in 100 cubic foot increments and that is the number (consumption) that will be reflected on your monthly bill.
The numbers on your meter will look similar to this:
0
5
7
0
X
X
Read your meter from left to right. The numbers to the right with a black background are not used in the calculation and should be disregarded. Subtract the previous meter reading (for this example, 555) from your current reading (for this example, 570). The result indicates the amount of water used (in hundreds of cubic feet) since the last meter reading. To convert this usage to gallons multiply by 748.1.
Example:
570-555=15
15 x 748.1 = 11,221.5 gallons used
What To Do If You Find A Leak
San Antonio Water System is responsible for maintaining the water line from the main to your water meter. You are responsible for repairs to any part of the water system from the meter towards your home. If you find a leak please have it repaired and send a copy of the receipts and a completed High Bill Inquiry Customer Response Form to the San Antonio Water System. We may be able to reduce your water bill!
Reading Your Meter