The former Bexar Metropolitan Water District has now been part of SAWS for six months. During that time, we've been working hard to ensure a smooth transition to a single, stable and professional water utility for the San Antonio area.
The next step in that process will start in August, when SAWS begins billing for all former BexarMet service areas.
As we transition to a combined billing and meter reading schedule, you may notice a slight shift in your reading and billing dates in July and August.
Beginning July 30, you can pay your new/combined SAWS bill at any SAWS payment location. This includes the former BexarMet customer center at 2706 W. Southcross Blvd. as well as all H-E-B and Western Union payment locations.
The BexarMet.org website has permanently shut down. If you already have a SAWS account, you can sign up for SAWS eBill services any time. If you do NOT already have a SAWS account number, you will need to wait until your first SAWS bill arrives to sign up for SAWS eBill or call 210-704-7297 for assistance.
Starting in August, you will no longer receive a separate BexarMet bill and your water service charges will be added to your existing SAWS bill. Water charge details, such as current meter reading and consumption, will appear in the “Bill Details” section on the back of your SAWS statement. This includes customers who already receive SAWS bills via email using our eBill service.
Starting in August, you will receive your first SAWS bill. You will no longer receive a BexarMet bill and your water service charges will now appear on your SAWS bill.