VP Chief Information Officer
Pulapaka joined SAWS in 2016. Prior to that, he was the Director of Enterprise Business Innovation and Analytics for the Metropolitan Washington Airports Authority (MWAA) in Washington, D.C., and has a successful track record of managing complex information technology programs across a number of sectors including aviation, healthcare, telecommunications, and water and wastewater.
He was the section head for the Washington Suburban Sanitary Commission, where he supported compliance with federal, state and local laws and regulations/standards, including consent decrees for sanitary sewer overflows.
After consulting for companies including Computer Sciences Corp. (CSC) and SAP (BusinessObjects), Pulapaka was part of the IT executive management team at Johns Hopkins University and Health System. He earned his Master of Science in engineering from Texas Tech University.
SAWS Information Systems teams seamlessly deliver quality, cost-effective applications and information technology services, promoting innovation to sustain growth and enable SAWS to better serve the community. Information Systems teams include:
Data Center – Responsible for SAWS 24/7, including all aspects of systems administration, database administration, systems software and hardware, storage area network and disaster recovery.
Network – Provides network and Internet services 24/7, including all aspects of network architecture and engineering, network infrastructure and operations for SAWS facilities.
IP Telephony – Manages SAWS telecommunication services 24/7 including IP telephony, teleconferencing, Call Center systems, interactive voice response systems, recording systems, digital radio systems and 911 systems.
Help Desk – Supports workstation and related peripheral devices across SAWS, including desktop support services, as well as technology and software orders and requisitions.
Print Shop – Provides computer operations, bill printing services and copy services.
Applications – Supports all functional areas of SAWS and responsible for SAWS software from requirements and design through programming, configuration, implementation, 24/7 operations, upgrades and sustainability.
Program Management – Includes Information Systems program administration, project management, business process re-engineering, quality assurance and organizational change management to support SAWS’ Innovation and Technology strategies.
ContactTo: Sree Pulapaka