To start or stop service:

New Customers

For new customers moving into our service area:

Start Service

Existing Customers

Service can be stopped or transferred to a new address, by logging in to your My Account page.

To start or stop service:

Call 210-704-7297 (SAWS) or visit a customer center.


Existing Customers:

Service can be transferred to a new address by logging in to your My Account page.


New Customers

In order to establish new service, the following will be required:

  • The property address

  • If renting, bring a copy of your lease

  • Purchase agreement for new home

  • A valid driver’s license or Texas ID (Residential) or Tax ID (Commercial)

  • Contact phone number

  • Mailing address

  • Date of birth (Residential)

A deposit is required for new residential service. Deposits for commercial accounts vary. Learn more about Special Service Fees.

Start Service Now

Existing Customers:

Service can be transferred to a new address by logging in to your My Account page.


New Customers

In order to establish new service, the following will be required:

  • The property address

  • If renting, bring a copy of your lease

  • Purchase agreement for new home

  • A valid driver’s license or Texas ID (Residential) or Tax ID (Commercial)

  • Contact phone number

  • Mailing address

  • Date of birth (Residential)

A deposit is required for new residential service. Deposits for commercial accounts vary. Learn more about Special Service Fees.

 


You can also call 210-704-7297 (SAWS) or visit a customer center.