To start, transfer, or stop service:
Call 210-704-7297 (SAWS) or visit a customer center.
Service can be transferred to a new address by logging in to your My Account page.
In order to establish new service, the following will be required:
The property address
If renting, bring a copy of your lease
Purchase agreement for new home
A valid driver’s license or Texas ID (Residential) or Tax ID (Commercial)
Contact phone number
Date of birth (Residential)
A deposit is required for new residential service. Deposits for commercial accounts vary. Learn more about Special Service Fees.