To start or stop service:
Existing Customers
Login to your My Account page to stop or transfer to a new address:
Stop or Transfer Service
New Customers
In order to establish new service, the following will be required:
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The property address
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If renting, bring a copy of your lease
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Purchase agreement for new home
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A valid driver’s license or Texas ID (Residential) or Tax ID (Commercial)
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Contact phone number
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Mailing address
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Date of birth (Residential)
A deposit is required for new residential service. Deposits for commercial accounts vary. Learn more about Special Service Fees.
Start or stop service:
You can also call 210-704-7297 (SAWS) or visit one of our customer centers.
