Water Bill Past Due? SAWS Can Help.

In March 2020 as part of our COVID-19 response, SAWS halted water service shutoffs for non-payment.

Now that things are returning to normal, SAWS will resume service disconnections beginning in October 2021 for customers with large past-due balances.

While business may be returning to normal, our goal remains the same: to keep your water on. With a payment plan or other financial assistance, we can help you get current and stay connected.

To get started, choose an option below.

calendar with water payment day checked off

Get More Time To Pay

Choose a payment plan option that works for you. Your total account balance will be divided into equal, affordable monthly payments.


piggy bank receiving water money

Apply for Need-Based Financial Help

You may also qualify for one or more income-based assistance programs from SAWS or one of our partner agencies.