Service Locations
You can visit one of our two customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS behalf.
West Side Customer Center
Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, TX 78237
East Side Customer Center
Comerica Building
403 South W.W. White Road
San Antonio, TX 78219
Live Chat
Quick question? Chat gives you fast access to a SAWS agent.
Please fill in the form fields below and we will respond within 2 business days.
Phone
Account questions or water/sewer emergencies.
Customer Service
210-704-SAWS (7297)
8 a.m. - 5 p.m. | M-F
9 a.m. - 1 p.m. | Sat.
Conservation
210-704-SAVE (7283)
8 a.m. - 5 p.m. | M-F