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notice

Due to extreme heat and drought, SAWS is experiencing a record number of water main breaks. We are working 24/7 to make repairs, taking necessary heat-related safety precautions. Thank you for your patience.

Customer Service Locations

Customer Service Locations

You can visit one of our two customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS behalf.

West Side Customer Center

Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, TX 78237

Open 8 a.m. - 5 p.m.

East Side Customer Center

Comerica Building
403 South W.W. White Road
San Antonio, TX 78219

Open 8 a.m. - 5 p.m.

SAWS Main Office

SAWS Main Office

Our main office is open for contracting, engineering, HR and administrative office business.

SAWS Main Office

SAWS Headquarters (Tower 1)
2800 U.S. Hwy 281 North
San Antonio, TX 78212

Bill payments NOT accepted here.

Mailing Address

P.O. Box 2449
San Antonio, TX 78298

 

Live Chat

Live Chat

Quick question? Chat gives you fast access to a SAWS agent.

Email

Email

Please fill in the form fields below and we will respond within 2 business days.

Phone

Phone

Account questions or water/sewer emergencies.

Customer Service

210-704-SAWS (7297)

8 a.m. - 5 p.m. | M-F
9 a.m. - 1 p.m. | Sat.

Conservation

210-704-SAVE (7283)

8 a.m. - 5 p.m. | M-F

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