Service Locations

You can visit one of our three customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS behalf.

SAWS Main Office

Customer Center (Tower 2)
2800 U.S. Hwy 281 North
San Antonio, TX 78212

West Side Customer Center

Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, TX 78237

East Side Customer Center

Comerica Building
403 South W.W. White Road
San Antonio, TX 78219

Live Chat

Quick question? Chat gives you fast access to a SAWS agent.


Email

Please fill in the form fields below and we will respond within 2 business days.

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Phone

Account questions or water/sewer emergencies.

Customer Service

210-704-7297 (210-704-SAWS)

8 a.m. - 5 p.m., Mon. - Fri.

Conservation

210-704-7283 (210-704-SAVE)

8 a.m. - 5 p.m., Mon. - Fri.