Customer Service Locations
You can visit one of our two customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS behalf.
West Side Customer Center
Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, TX 78237
Open 8 a.m. - 5 p.m.
East Side Customer Center
Comerica Building
403 South W.W. White Road
San Antonio, TX 78219
Open 8 a.m. - 5 p.m.
SAWS Main Office
Our main office is open for contracting, engineering, HR and administrative office business.
SAWS Main Office
SAWS Headquarters (Tower 1)
2800 U.S. Hwy 281 North
San Antonio, TX 78212
Bill payments NOT accepted here.
Mailing Address
P.O. Box 2449
San Antonio, TX 78298
Live Chat
Quick question? Chat gives you fast access to a SAWS agent.
Please fill in the form fields below and we will respond within 2 business days.
Phone
Account questions or water/sewer emergencies.
Customer Service
210-704-SAWS (7297)
8 a.m. - 5 p.m. | M-F
Conservation
210-704-SAVE (7283)
8 a.m. - 5 p.m. | M-F