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Due to extreme heat and drought, SAWS is experiencing a record number of water main breaks. We are working 24/7 to make repairs, taking necessary heat-related safety precautions. Thank you for your patience.

Pipes Don’t Lie

Do you know what goes on inside our sewer system? When it comes to sewer backups, our Pipes Don’t Lie! They show us exactly what clogged them. Learn more about the different causes of sewer backups, and how you can be part of the solution.

Learn more

GET CURRENT. STAY CONNECTED.

Water Bill Past Due? SAWS Can Help.

Apply for COVID-19 Assistance

Most customers who qualify can receive up to $700 in federal bill assistance. No proof of income is required.

Get Need-Based Financial Help

Water is an essential part of life. We want to make sure no family ever has to be disconnected because they can’t pay their bills.

Set Up a Payment Plan

Have a past-due balance and need more time to pay? We’ll help you set up a payment plan with affordable monthly payments.

More Help From SAWS Partners

Our partner agencies throughout the city offer a range of assistance programs for those struggling with financial hardships.

We're Here to Help.

Developer and Permitting Tools

Developer and Permitting Tools

Apply for permits, pay impact fees and check permit status online.

Payment Assistance

Payment Assistance

We can help ease the burden of utility costs for qualifying customers.

Locate Service

Locate Service

Request location information about underground pipes.

Construction Projects

Construction Projects

Learn more about the construction projects in your area.

Making an impact.

San Antonio boasts the largest direct recycled water system in the nation.

SAWS inspects, cleans and maintains 13,000 miles of water and sewer mains.

Our desal plant converts salty groundwater into 12 million gallons of drinking water each day.

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