Request a Leak Repair Adjustment - San Antonio Water System

The following types of leaks may be eligible for review:

Irrigation system.
Flex supply line (sink, ice maker, dishwasher, etc.).
Toilet (supply line or tank).
Swimming pool (supply line, faulty refill mechanism).
Water heater (supply line, faulty fill mechanism).
Water softener (supply line, faulty fill mechanism).
Broken pipe (wall, foundation, yard, etc.).
Pressure Reducing Valve (PRV).

All receipts must be submitted within 90 days after repairs. Adjustments are processed once consumption returns to normal. Billing adjustments, or credits towards your bill, are processed once consumption returns to normal. Customers are only eligible for one adjustment in a 12-month period.

Find Your Service Address

ENTER YOUR HOUSE NUMBER AND STREET

(Please enter WITHOUT directional words/letters such as North or N, West or W, etc.)

Common Issues: Leak Repair

Suggested Address
File
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 50 MB.
Tip: If you don’t have an electronic copy of your document, take a photo of it with your phone. Acceptable file formats include jpg, gif, png, pdf and txt.
Hidden
RecordNumber
First Name * Required
Last Name * Required
Address * Required
City * Required
State * Required
ZIP Code * Required
Phone * Required
Email * Required
Date Leak was Repaired * Required
MM slash DD slash YYYY
PLEASE TELL US ABOUT THE LEAK THAT WAS REPAIRED. * Required