We need your help to restore water service across our community.

Use the form below to report any water leaks you see coming from:

  • Homes or businesses.
  • The ground.
  • Fire hydrants.
  • Exposed pipes or meter boxes.

Your report will help SAWS restore normal water pressure to homes and businesses across the city.

If you suspect a leak at your own home, shut off the main water service at the meter. Please note that SAWS cannot repair plumbing on private property. If you have a leak, you will need to hire a plumber.


Report Water Leak

Need to turn off your water quickly? Here’s How.

To report leaks between 6 p.m. and 6 a.m., please call SAWS Emergency Operations at 210-704-7297.

How SAWS prioritizes water leaks you report and estimated times for repair.