SAWS offices & payment centers will be closed Monday, May 30. Call 210-704-SAWS for emergency assistance.

SAWS Working with Local Agencies to Provide Toiletries

San Antonio Water System is continuing to work with its partner agencies to provide assistance to families in need.

SAWS has donated spray hand sanitizers to Methodist Health Ministries of South Texas, Inc., Catholic Charities San Antonio and SAMMinistries. SAWS has also provided reusable canvas bags to the San Antonio Food Bank to help with food distributions throughout the community.

“We want to remind our customers that we are more than just their local water provider – we are truly a neighbor they can rely on,” said Gavino Ramos, SAWS Vice President of Communications and External Affairs. “SAWS will continue to identify new ways to be there for our community.”

Methodist Health Ministries of South Texas, Inc. provides health care to uninsured individuals across the region. The organization remains open and offers case management, counseling and parenting programs to patients. Catholic Charities is working to ensure the most vulnerable in the community have access to hygiene and cleaning products, food and clothing. SAMMinistries offers rental assistance and other support services to homeless families and those in imminent danger of eviction, and is collecting various donations for families impacted by the crisis.

SAWS had already announced that it is temporarily halting disconnections for its customers due to non-payment. In the interim, SAWS staff will continue to review accounts each billing cycle, as bills will continue to accrue.

To learn more about Uplift, SAWS’ payment assistance program, visit uplift.saws.org.