Water Loss Reduction Target
as of 7/1/2026
updated annually
SAWS’ goal is to reduce water loss by 50% per connection per day by 2035.*
SAWS has engaged in proactive efforts to reduce non-revenue water for more than a decade. Our teams have worked together to identify specific sources of water loss and implement solutions.
Gallons per connection per day, or GCD, is an industry-standard reference to water loss volume. The purpose of GCD is to tie the loss amount to the water infrastructure. This is similar to GPCD used by conservation specialists to look at volume per capita.
*2023 connection count was revised in 2026 to align with American Water Works Association (AWWA) best practices.
Edwards Production Flow
Meter Replacement
SAWS will replace 106 Edwards Aquifer production meters by the end of 2026.
Building on the successful citywide deployment of SAWS ConnectH2O electronic meters, the utility is now upgrading and replacing water production meters at well sites across the city, improving our ability to precisely measure the volume of water coming into our system for delivery to our customers.
as of 7/1/2026
updated monthly
Breaks, Leaks and
Response Times
By dedicating additional staff to leak repairs, SAWS significantly improved response times.
SAWS crews work 24/7 year-round, diligently repairing pipes to minimize water loss and service outages. Each repair is prioritized based on its impact to service disruption, property damage and water loss, with P1 representing the most urgent category.
as of 7/1/2026
updated monthly
Finding Leaks. Saving
Water.
As of July 1, SAWS had identified 300 potential leaks so far in 2026.
Early detection helps us address leaks before they turn into major breaks. Deploying a range of different technologies and techniques, leak detection teams locate potential leaks throughout the 8,000-mile SAWS distribution system.
as of 7/1/2026
updated monthly
How much have we reduced water losses?
as of 7/1/2026
updated annually
Strengthening Our Infrastructure
Water loss caused by aging infrastructure is not unique to San Antonio. Since most underground leaks never reach the surface, reducing water loss will require proactive pipe replacement and advanced technology. SAWS’ comprehensive Capital Improvement Program addresses the city’s long-term needs to renew and revitalize essential systems across the city.