Water was disinfected before entering distribution system
Recent raw water sampling of San Antonio Water System’s Turtle Creek 3 indicated the presence of E. coli bacteria. The well will remain offline to be inspected and disinfected.
Raw, or untreated water, is water from a well before disinfection, and before entering the system providing water to customers. All raw or untreated water is disinfected before entering the distribution system as finished water for customers.
SAWS will investigate the possible source of the bacteria, disinfect the well, and conduct further testing to determine further actions.
To ensure customer safety, SAWS routinely tests water from around the system.
So far this month, SAWS has collected approximately 420 finished water samples from our water system – none of which indicated the presence of E. coli.
Please note this is NOT a Boil Water notice. You do not need to take additional measures prior to consumption. Under the Groundwater Rule established by the U.S. Environmental Protection Agency and the Texas Commission on Environmental Quality long ago, SAWS is required to provide public notice if a water well tests positive for E. coli or fecal bacteria.
See TCEQ Notice for more details.
View TCEQ Notice