Post-Storm Information

In the aftermath of the record-breaking February 2021 winter storm, San Antonio Water System remains steadfast in our commitment to keep our community informed about our storm response, recovery assistance options and planning efforts for the future.

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Be Ready for the Unexpected

Don’t get caught unprepared. When an emergency happens, be ready for the unexpected. We have information to help you get ready for all kinds of water-related emergencies.

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Be Ready Rebate

Before winter arrives, check for leaks and find out how to protect your pipes with help from a licensed plumber. SAWS will help offset the cost with a $75 credit on your bill. Offer ends Feb. 28.

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SAWS Progress Community Emergency Preparedness
Committee Report

Briefing by the San Antonio Water System on the status of implementing the recommendations from the Committee on Emergency Preparedness’ Report

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Independent Emergency Performance Assessment

This independent report, researched and compiled by Black & Veatch, was conducted to assess SAWS planning efforts in advance of and the actions taken during and in response to the February 2021 winter storm event. (PDF – 101 pages)

Parts of this report have been redacted for the security of critical SAWS infrastructure.