SAWS offices & payment centers will be closed Monday, May 30. Call 210-704-SAWS for emergency assistance.

Apply for Need-Based Financial Help

As SAWS resumes service disconnections in October 2021 for customers with large past-due balances, we want to make sure your water stays connected. The programs listed below use your income and other household information to determine if you’re eligible for bill payment assistance, discounts and other financial help.

water bill assistance

SAWS Uplift

Your neighbors at San Antonio Water System are here to help ease the burden of utility costs with 14 different assistance programs you can apply for with one, simple application.

bill assistance

Federal COVID-19 Utility Bill Assistance

The American Rescue Plan Act aims to help communities recover from financial setbacks caused by the pandemic. Local ARPA funds set aside for utility bill relief are available to SAWS customers who qualify.

water bill assistance

City of San Antonio COVID-19 Assistance

San Antonio residents experiencing an emergency hardship may request help through the City of San Antonio, including SAWS and CPS Energy bill payment assistance.

water bill assistance

Help From Other Partner Agencies

Our partner organizations across the region provide additional emergency assistance for rent, mortgage, utilities, phone and other needs.