Apply for Need-Based Financial Help
As SAWS resumes service disconnections in October 2021 for customers with large past-due balances, we want to make sure your water stays connected. The programs listed below use your income and other household information to determine if you’re eligible for bill payment assistance, discounts and other financial help.
Your neighbors at San Antonio Water System are here to help ease the burden of utility costs with 14 different assistance programs you can apply for with one, simple application.
The American Rescue Plan Act aims to help communities recover from financial setbacks caused by the pandemic. Local ARPA funds set aside for utility bill relief are available to SAWS customers who qualify.
San Antonio residents experiencing an emergency hardship may request help through the City of San Antonio, including SAWS and CPS Energy bill payment assistance.
Our partner organizations across the region provide additional emergency assistance for rent, mortgage, utilities, phone and other needs.