12 month rolling Non-Revenue Water Report
The monthly non-revenue water report allows SAWS to regularly monitor a general overview of our water loss standings.
This report uses a 12-month rolling average of the water supplied volume and billed consumption volume to determine the non-revenue water volume for the period.
This report is not a “water audit.” SAWS submits water audits on an annual basis. This is merely a trending tool to track water loss performance monthly. Previous months’ values may change slightly as numbers are reconciled.
Key Influences on the Reduction of Non-Revenue Water
- D&C group hiring additional crews to target the backlog of leaks. This also made a huge impact on response times.
- Implementation of the Connect H2O program.
12 Month Rolling Average (NRW)
Breaks, Leaks and Response Times
- number of breaks and leaks occurring across the system improved response time to repair leaks and breaks
Production Flow Meter Replacement
Located at SAWS facilities across the city, these mega-meters measure the amount of water pumped from wells for delivery to customers. There are 112 production meters that will be replaced by the end of 2026. More accurate measurement helps ensure every drop gets delivered to our customers.