Skip to content

San Antonio Water System

  • Pay Your Bill
  • Start-Stop Service
  • Report a Problem
  • About SAWS
  • Resources
    • Be Ready for the Unexpected

      Resources to help you prepare for water-related emergencies.

    • Business Center

      Resources for vendors, contractors and partners.

    • Conservation

      We'll help you save money by saving water.

    • Your Water

      Learn where your water comes from and how we manage it.

    • Service

      Manage your account, get helpful tips and more.

    • Infrastructure & Construction

      The pipes, pumps and plants that deliver your water services.

    • Education

      Investing in our future water users, leaders and protectors.

    • Protecting Our Environment

      Learn how SAWS helps safeguard our valuable resources.

    • News

      What’s happening at SAWS and other announcements.

  • Work With Us
    • Work With Us
    • Why Choose a Career at SAWS?
    • Diversity at SAWS
    • Employment Verification
  • Sign In / My Account
    • Pay Your Bill
    • Customer Self-Service
    • New Customers
    • Payment Assistance
    • Plumbing Backed Up?
    • High Bill Concern?
    • FAQs
    • Sign In to My Account

      Sign In

    • Sign Up
Aquifer Stage Icon

Watering Hours / Edwards Aquifer Level:

Updated

  • Home
  • Protecting Our Environment
  • Protection & Compliance
  • Groundwater Resource Protection

Groundwater Resource Protection

  • Protecting Our Environment
  • Protection & Compliance
    • Aquifer Protection and Evaluation
    • Groundwater Resource Protection
    • Industrial Compliance
    • Dental Discharge Compliance
    • Construction Compliance
    • Sampling & Monitoring Compliance
    • Fats, Oils & Grease Abatement Program
  • Office of Energy Strategy
    • Utility Data
  • Grease
    • The Ugly Side of Grease: SSOs
    • Challenges to Our Sewer System
    • FAQs: Everything You Wanted to Know About Grease

Protecting water quality in the San Antonio region

SAWS’ goal to provide quality water for our customers also drives the Groundwater Resource Protection Section. Utilizing a fast cycle time to respond to our customers’ concerns is another important part of our objectives.

The Groundwater Resource Protection Section has been charged to protect water quality in the San Antonio region through the enforcement of San Antonio City Code, Chapter 34 (Sec 34-566-581) and continuing programs like our award-winning Source Water/Wellhead Protection Program and our aggressive Abandoned Well Program.

Public outreach and education efforts also help our customers become knowledgeable about our wellhead protection practices and the actions they can take to preserve our quality water.

City Code Ch. 34

Source Water/Wellhead Protection Program

Wellhead Protection for Domestic Wells

Abandoned Well Program

Your Aquifer Water

Purveyors

319 Grant

Well Permit Form

  • About SAWS
    • Code of Ethical Standards
    • Organization & Leadership
    • Board of Trustees
    • History & Chronology
    • Service Areas
    • Community Involvement
    • Financial Reports
    • SAWS Video Archive
  • Resources
    • Water & Sewer Rates
    • Residential Rate Calculator
    • ConnectH2O
    • Your Water
    • Conservation
    • News
    • Water Outage Map
    • Request Locates
    • Request As-Builts
    • Open Records Request
    • Employment Verification
  • Pay Bill
    • Customer Self-Service Options
    • Payment Locations
    • New Customers
    • Frequently Asked Questions
    • Payment Assistance
    • Payment Arrangements
    • SAWS Uplift Helps Neighbors in Need
  • Contact Us
    • SAWS Main Office

      2800 US Hwy 281 N
      San Antonio, TX 78212


      Mailing Address
      P.O. Box 2449
      San Antonio, TX 78298

    • Customer Service

      210-704-SAWS (7297)

      8 a.m. – 5 p.m. | M-F

    • Water and Sewer Emergencies

      210-704-SAWS (7297)

      24 hrs / 7 days a week

  • facebook
  • instagram
  • twitter
  • youtube
  • vimeo
  • Your Account Privacy Options
  • © 2025 San Antonio Water System
Help Chat BubbleHelp