Due to extreme heat and drought, SAWS is experiencing a record number of water main breaks. We are working 24/7 to make repairs, taking necessary heat-related safety precautions. Thank you for your patience.

Reminder of New Rates for 2020

A SAWS rate adjustment, approved by San Antonio City Council in October 2015, takes effect Jan. 1, 2020. The adjustment will change the average monthly residential bill, excluding regulatory pass-through and stormwater fees, from $65.83 to $72.38, or 9.9 percent.

The tables show the new rates for each service and customer type. The impact on your own bill may be greater than or less than the average depending on your water use. The new rates are for Water Supply Fee and Recycled Water only. There are no changes to the water delivery or wastewater rates for 2020. The new rates will appear on February bills.

To estimate how your own bill will change, use the rate calculator at saws.org/calculator.



Implementation of water supply and recycled water rates effective for consumption on or about Jan. 1, 2020 is hereby declared. Customers will begin receiving bills that reflect the proposed 2020 rates on or about Feb. 1, 2020.

San Antonio Water System is required by law to publish a new rate schedule for water supply fee rates and recycled water rates. These new rates will be effective for consumption on or about Jan.1, 2020 as applicable. There were no changes adopted to the existing rates for water delivery, irrigation, or wastewater services. If you would like more information or assistance on estimating your bill, contact SAWS at
210-704-7297 or visit SAWS Headquarters Customer Center,
2800 U.S. Highway 281 North, San Antonio, Texas 78212.


Para información en español, por favor lláme al 210-704-7297.


Water Supply Fee Recycled Water Rates


General Class: Includes Commercial, Industrial, and Apartment customers.
Irrigation Class: Customers that use water for landscaping, either through a separate meter or through a pro-rated amount of monthly water use. New business service accounts that are installing an in-ground landscape irrigation system are required to install a separate landscape irrigation meter.
Wholesale Class: Customers who have entered into contracts for wholesale water and/or sewer service with SAWS.
Recycled Water Class: Customers that use recycled water produced by SAWS for non-potable applications through a separate recycled water meter.
Seasonal Rates: Recycled water rates applied to all billings beginning on or about May 1 and ending after five complete billing months on or about September 30 of each year.
Standard Rates: Recycled water rates applied to all billings beginning on or about October 1 and ending after seven complete billing months on or about April 30 of each year.