notice

SAWS offices and payment centers will be closed Monday, May 25, in observance of the Memorial Day holiday. Help with water and sewer emergencies will continue 24/7 at 210-704-SAWS (704-7297).

Understanding your flood risk

Do you know if the area you live in is prone to flooding? The City of San Antonio Public Works Department can help you determine if you’re at risk.

Using the Federal Emergency Management Agency’s flood insurance rate maps, Public Works can show you basic flood information including flood zones, local drainage areas, depths of flooding, flood-related hazards and historical flood data. They can also share with you the areas of town that provide natural floodplain ecosystem functions.

If flood water affects your property, Public Works can investigate the problem to give property protection advice, including drainage improvement suggestions and guidance on financial assistance programs.

Contact the Public Works Department-Floodplain Division at 210-206-8433 for floodplain related questions. If you are experiencing flooding or drainage issues on your property, contact 311.