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Due to an ongoing Amazon Web Services outage, our payment systems are currently unable to process credit or debit card payments. We are accepting cash and check payments only at our walk-in centers. You can still make online payments via ACH through My Account.

Receiving bill assistance from SAWS? It may be time to reapply.

Keeping essential water and sewer services affordable — especially for our most vulnerable residents — is a priority for SAWS.

It’s why SAWS Uplift exists. This income-based assistance program helps ease the burden of paying monthly water bills for those who qualify.

Uplift recipients are required to complete a new application every three years. Starting in April, SAWS will begin contacting them with a reminder that it’s time to reapply at saws.org/myaccount.

Need in-person help with your application? SAWS will be at locations throughout the city in May to guide you through the process.

You must bring proof of income. Accepted documents include:Uplift logo

  • Income tax return (2022).
  • W-2 forms.
  • Paycheck stub (last 30 days).
  • 1099 form.
  • Social Security award letter.
  • Supplemental Security Income (SSI) award letter.
  • Social Security Disability Insurance (SSDI)award letter.
  • Retirement, Survivors and Disability Insurance(RSDI) award letter.
  • Veterans benefits letter.
  • Unemployment benefits letter.

If you’re not currently receiving assistance through SAWS Uplift, visit saws.org/uplift to see if you or a loved one qualify.