San Antonio Water System

The Uplift Program is not NEW! SAWS has been supporting eligible customers lower their monthly water and sewer bills for years. What is new, is how customers enroll in the program.

Based on your zip code, you may qualify for programs supporting lower-income communities and SAWS has decided not to wait for you to apply. Instead, you have been conditionally enrolled in Uplift and your account is now receiving the benefit of lower rates.

This discount has already been applied but there is one important step you need to take.

To continue receiving this discount, you must complete the Uplift application by FEBRUARY 2027 and meet the program eligibility requirements.

Uplift is a financial assistance initiative by the San Antonio Water System that helps qualifying low-income residential customers lower their water and sewer utility bills and access free plumbing repairs.

The pilot was developed to discover different ways to help customers manage the cost of their monthly service.

Customers selected will initially receive the Uplift discount for six months; which is a savings of approximately $25 per month. To maintain this benefit beyond the initial six months AND get additional assistance like Project Agua bill pay assistance (Up to $150/y), plumbing assistance or other Uplift benefits, customers MUST apply and qualify for the program.

Why Should I Enroll?

• Keep receiving the monthly discount
• Become eligible for all other affordability programs
• Failure to enroll will result in the discount ending and your account will return to the standard, non-Uplift rate.

Applying early helps ensure there is enough time to determine your eligibility

Phone: 2102332273

In Person: SAWS Las Palmas Payment Center; 803 Castroville Rd., #406
Application assistance is available:

• Tuesdays, 9 a.m. to 12 p.m.
• Thursdays, 1:30 p.m. to 4:30 p.m.

Don’t Miss the Opportunity to Continue Saving