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Authorized Contractors\Plumbers List

Clearing and Grading Ordinance

Conservation Ordinance

Cross-Connection Control and Backflow Prevention Program

Fire Hydrant Meter Rates

Flatrate Sewer Program

Impact Fees

Modeling Criteria Guidelines

New Service

Specifications for New Development

Subdivisions

TxDOT Utility Installation Requests

Utility Service Regulations

Well Permit Forms
Developer Resources
 
New Water Service
in Former
BexarMet Service Areas

Effective May 1:

  • Customer Service will no longer be available at the former BexarMet office located at 2055 W. Malone for customers seeking a new water service.
  • Any requests for assistance related to new water services in former BexarMet Service areas should be directed to SAWS Mains & Services:
    • In person at SAWS Customer Center, Counter Services (2nd floor), 2800 U.S. Hwy 281 North
    • By email at csgeneral@saws.org
    • By fax at (210) 233-4129
    • By phone: (210) 233-2009; or (210) 233-2378
  • All transactions regarding impact fees, meter installation fees, water supply development fees, or other fees related to new service installations will be accepted at SAWS Headquarters.
 
Need a TxDOT Utility Installation Request?
Effective Jan. 1, 2012 all utility installation requests for water and sewer improvements within the Texas Department of Transportation Right-of-Way must be submitted online.

Learn More
 
Development Engineering Customer Survey
SAWS is seeking input regarding your most recent customer service experience with our Development Engineering department. Your answers will be used to help improve our services to you!

Take the survey now!

The Developer Resources section provides documents and information to help with the planning and implementation of water and sewer service extensions into new areas.

  Developer's Quick Start Guide
to Obtaining SAWS Service
The Developer's Guide provides easy to follow guide for developers and their consulting engineering firms to help them understand the process for obtaining SAWS water and/or wastewater service.

Download Guide Now!
Updated 7/11

 


For more information, please see our phone list to help quickly identify which group to contact to best service your needs:

Infrastructure Planning Phone List (Adobe PDF)

Need the free Adobe® Reader® for PDF files? Click here.

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© 2011 San Antonio Water System • 2800 U.S. Hwy 281 North • P.O. Box 2449 • San Antonio, TX 78298-2449
210.704.7297

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