Service
Affordability Programs
SAWS has six programs to ease the burden of utility costs for customers who qualify. These programs help ensure all residents have access to life-sustaining water and sewer services.
To assist individuals and families in need, SAWS works with the City of San Antonio Department of Human Services on these programs:
If you would like to find out if you qualify for Project Agua or Plumbers to People assistance, please contact Human Services at 210-207-7830 to locate the office nearest you.
Additional SAWS Assistance:
SAWS has also empowered its Customer Service representatives to establish payment arrangements and to recognize customers' needs and refer them to various agencies for other possible assistance. In addition, SAWS also offers the following programs:
- Affordability Discount
- Senior Citizen Billing Program
- Disability Billing Program
- Courtesy Notice Program
If you would like to apply for the Affordability Discount, Senior Citizen, Disability or Courtesy Notice programs, please call SAWS at 210-233-CARE (2273) or contact us at: affordability@saws.org.
