Service
Service
San Antonio Water System strives to provide superior customer service at all times. Whether you need emergency assistance or simply have a question about your bill, we're here to help.
Welcome New Customers
Our vision for customer service involves using today's technology to engage our customers with courteous, quality and timely service.
Service Contacts & Payment Locations
Have a concern about your service or question about your account? Here's where to get the answers you need when you need them.
Do-It-Yourself Repairs
Water loss can happen in both common and unexpected places around your home. Our easy do-it-yourself repairs will help you fight those costly water leaks.
Plumbing Backed Up?
If your sewer line becomes clogged and toilets and drains start backing up, please call SAWS first. We may be able to save you time, money and frustration.
Water & Sewer Rates
SAWS has some of the lowest rates in the country. Monthly water rates are based upon water usage and are determined by the type of water service received.
Affordability
SAWS has several affordability programs to assist customers experiencing temporary financial hardship.
