Service
Service Contacts & Customer Center Locations
*Note to customers: The East Side customer center is moving as of March 25, 2013. Read more.
You can visit one of our customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS' behalf.
Helpful Phone Numbers
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Water and Sewer Emergencies 24 hours/7 days a week |
210-704-SAWS (704-7297) |
|
Customer Service Questions on billing, transfers, turn-ons and turn-offs of service. |
210-704-SAWS (704-7297) |
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Account Review
High bill inquiries — water and sewer. Water pressure problems. |
210-704-SAWS |
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Conservation Toilet and landscape rebates. One-on-one conservation consultations. |
210-704-SAWS |
Customer Center Locations
Customer service center locations are
Open
8 a.m. - 5 p.m.
Monday - Friday
View SAWS Customer Centers in a larger map
SAWS Main Office2800 U.S. Hwy 281 North |
East Side Customer CenterComerica Building |
South Side Customer Center2706 West Southcross Blvd. |
West Side Customer CenterLas Palmas Shopping Center |
For a list of additional bill payment locations click here.
Quick Links
