Aquifer Beaker

Edwards Aquifer

Aquifer Level 673.5'
9/21/16 - Official

The Edwards aquifer and its catchment area in the San Antonio region is about 8,000 square miles and includes all or part of 13 counties in south-central Texas.

Learn More »


Year-Round Watering Hours

Watering with an irrigation system or sprinkler is allowed any day of the week before 11 a.m. or after 7 p.m.

Learn More »


Aquifer Level 673.5 | Year-Round Watering Hours


Pay Your Bill Online

Username Password  
Forgot Your Password?  

New User

Register for SAWS eBill

Don't Have An Account? Get Started Now.

Sign Up Now

Contact Information

Service Contacts & Customer Center Locations

You can visit one of our customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS' behalf.

Helpful Phone Numbers

Water and Sewer Emergencies
24 hours/7 days a week

Customer Service
Questions on billing, transfers, turn-ons and turn-offs of service.

Account Review
High bill inquiries — water and sewer.
Water pressure problems.
Value Payment Systems
For credit/debit card payment issues with Value Payment Systems.
One-on-one irrigation consultations.

Customer Center Locations

Customer service center locations are
Open 8 a.m. - 5 p.m.
Monday - Friday

SAWS Main Office
(Tower II)

2800 U.S. Hwy 281 North
San Antonio, Texas 78212

East Side Customer Center

Comerica Building
403 South W.W. White Road
San Antonio, Texas 78219

South Side Customer Center*

2706 West Southcross Blvd.
San Antonio, Texas 78211
Wed.-Friday: Drive-thru ONLY
*Closing November 2016

West Side Customer Center

Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, Texas 78237

For a list of additional bill payment locations click here.